Frequently Asked Questions

General Questions

Can I combine two or more special offers/discount deals

You can not combine one special offer/discount deal with other; for more information please contact us.

Can I mix items to receive the best price break?

Yes, as long as the items have the same design being printed.

Can I use copy of images from a website to print on my apparel?

No, you must have format authority to print any graphics on your merchandise. For example, we cannot print Nike Swoosh unless you have the license to use Nike Swoosh. Also, you need a high-resolution image and most website images do not satisfy the resolution requirements.

Can I use more than one coupon?

Unfortunately, no.You can only avail one discount coupon at a time.

Can you embroider all types of apparel and accessories?

Yes, we offer embroidery services on all kinds of apparel and accessories available at

Do you post updates about special offers and services on your social media accounts?

Yes. We weekly update our special offers and discounts on our entire social media platforms. For more information about our products and services, please visit our social media accounts.

How can I get special discounts and offers?

We regularly come up with exceptional discounts and offers that you can avail by either visiting our coupons and specials page or by registering through our weekly newsletter program where you will get special offers on a variety of products.

How can I make sure that the product looks fantastic?

Our qualified and experienced staff pays attention to even the minutest details of your design. You will also have a dedicated customization specialist who will work with you to ensure that your product turns out incredible, just the way you imagined it to be.

How can I set up an account

If you are a new customer, you can easily set up an account at https://freya-royal.no/

How can I view my past order history?

Once you are signed in, you can review your order history inMy Orders tab. You can also re-order from your previous orders by clicking onthe product, completing all the necessary details, and checking out.

How do I change my account information?

Login to the My Account page and update your information. The changes you make to your account will not be reflected on any order that you may have in progress.

How do i find sizing information for products?

You can find sizing information for each product on their respective pages under the size chart tab.

How do I know if the items I ordered are on backorder?

We work hard to make sure that all products on freya-royal.no/ are in stock. However, occasionally an item is temporarily out of stock and on backorder. When this happens, we notify and let you decide if you wish for the item or have your order shipped without the backordered item. We will ship the item as soon as it becomes available. Your credit card is not charged until the order is fulfilled from our end.

How do I know that my order and account information are secure?

We provide our web users with a complete peace of mind with our Premium Secure Sockets Layer (SSL) certificate that assures our customers that their credit card details and personal information will be kept safe from interception. SSL certificate is a piece of software that encrypts all information moving to and from the certificate holder’s website. This means no exchange between the website and its visitors can be intentionally or accidentally “overheard” by the third party, regardless the visitor is placing an order or just signing up for a newsletter.

How do I sign in and sign out to freya-royal.no/

It is easy. Just click on the accounts and lists icon on theupper right corner and click on the sign-in button where you will be directedto the customer sign-in page. If you have an existing account, you can add yourcredentials and sign-in immediately; however, if you are a new customer, youcan register and sign-in afterwards. To log out, just click on the sign out button under YourAccount tab.

How do I sign-in and sign-out at freya-royal.no/

It is easy. Just click on the accounts and lists icon on the upper right corner and click on the sign-in button where you will be directed to the customer sign-in page. If you have an existing account, you can add your credentials and sign-in immediately; however, if you are a new customer, you can register and sign-in afterwards. To log out, just click on the sign out button under Your Account tab.

How many types of payment methods are available

You can place your orders through all major credit cardsincluding Visa, MasterCard, Discover, and American Express.

Is it mandatory to be registered on website to place an order?

Yes. You need to have a working account for placing an orderat https://freya-royal.no/. If you are a new customer, you need to register first.When you register for the first time, you have the option for signing up forApparelnBags.com Rewards Program. If you wish to know more about the registration process,please click here .

What are different closure types in Adjustable Caps?

Adjustable Baseball Caps have closures on the back of the caps that help you to adjust the size. The common examples of closures include Plastic snap, hook/loop tape, fabric tuck strap with slide closure, leather strap antique brass or silver buckle and grommet.

What are special buy items? Can I apply coupon on special buy items?

At https://freya-royal.no/, we offer special discounts on a widerange of products. Special buy items are those items which are already beingsold at the lowest rates possible. The listed prices on special buy items arefinal and you cannot apply any coupon on them. Please refer to the $ sign tosee a special buy product at our store.

What are your customer service timings?

We are available 24 hours via email (shaxllaz@yahoo.com) .

What are your payment options?

We accept all major credit cards, including Visa, MasterCard, Discover, and American Express.

What does a Low Profile or Crown Cap mean?

A low profile or crown cap is a description of the shallower height of the crown. The crown is usually 2-3 inches in height.

What does a Mid Crown Cap mean?

A Mid-Crown or Profile Cap refers to a baseball cap with a 3 to 4 inch slightly lower crown.

What does Fitted Cap mean?

A Fitted Cap is as the name suggests fitted to your head (one size fits all).

What is a High Profile Cap?

A high profile cap has a crown more than 4 inches high in height. High profile caps also have a buckram lining.

What Is a Trucker Mesh Cap?

A Trucker Mesh Cap is also known as net back cap is a type of baseball cap. Its design includes a panel crafted of plastic mesh in place of the usual four cloth panels finishing the back, is used instead. The wide, open weave of this mesh helps the head to cool quickly, and the plastic mesh is less sweat-absorbent than any other type of cloth. Some, trucker mesh caps come with the foam front. The foam front is highly absorbent, serving both as a sweat guard and an ideal surface for the wearer.

What is the difference between a structured and an Unstructured Cap?

Some caps, when you remove them from your head, still hold the shape of the cap. Others, when you remove the cap, the crown collapses into a floppy fabric. This is the difference between structured and unstructured caps. Structured caps have been reinforced with a buckram, behind the front two panels. The unstructured hat does not have (typical) white buckram panels.

What is the difference between anti-bacterial and anti-microbial?

The primary difference between antibacterial and antimicrobial materials is the kinds of micro-organisms they act upon. While antibacterial products like soaps and detergents eliminate the growth of bacteria, antimicrobial products like hand sanitizers eradicate the spread of bacteria and other viruses.

What is the difference between fleece and sweatshirts?

The primary difference between a fleece and a sweatshirt is that a fleece consists of uncountable hair or wool while a sweatshirt is a loose shirt that is typically made up of a knit fleece.

What should I do if I forget my password?

If you forget your password, you can recover it easily. Justenter your email address, in the customer sign in panel and we will help yourecover it with ease.

Where do I enter a coupon code?

During checkout, enter your coupon code into the couponfield on the right side of the shopping cart page and select “Apply Coupon.”